Shipping

We send orders via StarTrack Australia Wide. Please note StarTrack does not deliver to P.O. boxes so please provide an actual delivery address. Orders will be left at your door if you aren't home unless otherwise specified, or can be delivered to your workplace. Small orders may be sent via Australia Post.

Retail customers:

Orders within Australia valued at over $50 receive free shipping. Orders under this amount are charged a flat rate of $12.

Wholesale customers:

Shipping is charged at StarTrack rates.

We ship your items in boxes that are designed to protect your purchases. For this reason, we recommend you keep the original packaging at least 14 days after receiving your order.

‘Robert Gordon Collections’ are individually handmade to order, please expect 3-4 weeks for your items to arrive following payment. If all items in your order are already in stock, they will be dispatched within 4-5 business days.

Once your order has been dispatched, expected delivery timeframes are below:

VIC Metro: 1 working day

VIC Country: 1-2 working days

NSW: 1-4 working days

QLD: 2-7 working days

SA: 1-3 working days

WA: 4-9 working days

NT: 6-9 working days

ACT: 2 working days

TAS: 4-11 working days (conditions apply for TAS)

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